1. Agreement to Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
2. Description of Service
Neemba System provides software solutions and services, including but not limited to:
- Custom Software Development: Design, development, and implementation of bespoke software applications.
- SaaS Products: Subscription-based access to our proprietary software platforms.
- IT Consulting & Support: Advisory, maintenance, and technical support services.
- System Integration: Connecting disparate software systems and databases.
We reserve the right to modify, suspend, or discontinue any part of our Service at any time.
3. User Accounts & Responsibilities
When you create an account with us, you must provide accurate and complete information. You are solely responsible for:
- Maintaining the confidentiality of your account and password.
- All activities that occur under your account.
- Ensuring that your use of the Service complies with all applicable laws and regulations.
You must notify us immediately of any unauthorized use of your account or any other breaches of security.
4. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Neemba System and its licensors. Our trademarks and trade dress may not be used without prior written consent.
For custom development projects, intellectual property rights will be governed by a separate Master Service Agreement (MSA) or Statement of Work (SOW).
5. Payment Terms
For paid services, you agree to pay all fees as specified in your invoice or subscription plan.
5.1. Subscription Fees
Subscription fees are billed in advance on a monthly or annual basis and are non-refundable.
5.2. Custom Project Fees
Fees for custom projects are outlined in a project proposal or SOW. A standard payment schedule involves an upfront deposit, milestone payments, and a final payment upon project completion.
5.3. Late Payments
Overdue invoices may be subject to late fees at a rate of 1.5% per month or the maximum rate allowed by law.
6. Limitation of Liability & Disclaimer
To the fullest extent permitted by applicable law, Neemba System shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind.
7. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach the Terms.
Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of the Republic of Mauritius, without regard to its conflict of law provisions.